Terms and conditions
THIS WEBSITE IS MANAGED BY JAKHU STUDIO.
FOLLOWING TERMS APPLY TO ALL USERS OF
THE TERMS ARE VALID FOR ALL FUTURE
TRANSACTIONS BETWEEN YOU AND
THESE TERMS AND CONDITIONS APPLY TO
SALES OF JEWELLERY OR OTHER PRODUCTS
BY JAKHU STUDIO TO PRIVATE INDIVIDUALS.
jakhustudio.com is directed exclusively
to private individuals.
JAKHU STUDIO RESERVE THE RIGHT TO REVISE
THESE TERMS AND CONDITIONS.
Free Shipping on orders
and placed within the uk.
Orders placed outside the uk will
be will charged a shipping fee
estimated delivery time 2-5 business
Please note that delivery to rural
addresses can result in longer
Each purchase is insured by jakhu studio
during the time in transit until it is
delivered to you. Signature upon
delivery is required for all orders.
The responsibility passes to you
when the delivery is signed.
We accept all major credit cards,
Paypal as possible methods of payment.
jakhu studio do not charge your
credit card until the date of the
shipment, meaning when the package
is dispatched. However, the order amount
will be captured from your account
by the time you place your order.
The following credit cards are
accepted by jakhu studio:
Visa, Mastercard and American Express.
You can pay with your already registered
PayPal account.PayPal is the
preferred way to pay online due to
its safety and speed. Paypal stores your
card and bank information,
enabling you to pay without sharing
your payment details with jakhu studio.
Returns and exchanges
jakhu studio accept exchanges
and returns of orders within 14 days
following the delivery of your order.
we do not offer return on
any unwanted items must be shipped
within 14 days of receipt. You must
return the items in unused condition.
jakhu studio will only accept returns
if labels and original packaging
are fully intact.
jakhu studio is not responsible
for the items during shipment back to
the jakhu studio office.
The return shipping fee is carried
by the customer.
If you should wish to return or
exchange an item, you must request a
return authorization by contacting us at
and within 14 days following the delivery
of your order. State your order number
and the name of the item.
Once you have received a confirmation
from us,please send the package
to the address below.
23-25 Arcola street
Unit d Studio 2
e8 2dj london (uk)
Purchased items are only
exchangeable into a different size.
upon receipt of returned merchandise
and are based on stock availability.
Exchanges are shipped on the same basis.
if you are interested in a different item,
please return your item to jakhu studio
and simply purchase the new piece
separately at jakhustudio.com.
we cannot offer exchange on
Receiving a refund
Your refund will be credited to the
original purchaser’s credit card.
jakhu studio will issue a full refund
if the complete order is returned.
Please note that jakhu studio will not
refund the return shipping fee.
In case we receive a written notice
and proof of return within 14 days
upon arrival,jakhu studio will issue
a refund latest on day 14.
In case we have not received a written
proof of a return,we will allow 30 days
to issue a refund.
JAKHU STUDIO JEWELLERY IS HANDCRAFTED
IN PERU USING locally sourced SILVER.
SILVER OXIDIZE OVER TIME WHEN BEING
EXPOSED TO AIR AND SUBSTANCES FROM
YOUR SKIN. REMOVE YOUR JEWELLERY WHEN
APPLYING PERFUME AND COSMETICS.
TO PREVENT THE JEWELLERY FROM OXIDIZING
WE RECOMMEND YOU TO KEEP THE PIECE IN
THE ACCOMPANYING DUST BAG
WHEN NOT WEARING AND STORE IT AT A PLAVE
AWAY FROM NATURAL DAYLIGHT AND ANY KIND
OF DAMPOR HEAT.
SILVER IS A "SOFT" METAL, SO SCRATCHES AND
SMALL BULKS ARE CONSIDERED JUST A SIGN
OF NORMAL WEAR AND TEAR.
SILVER JEWELLERY CAN BE CLEANED
IN WARM SOAPY WATER.
RUB YOUR JEWELLERY WITH A GREEN SCOURER
(RE-POLISHING BY HAND IN ONE DIRECTION)
TO REMOVE SURFACE STAIN / MARKS AND
TO RESTORE SHEEN LOST OVERTIME
jakhu studio quality guarantee
If you receive an item classified as
faulty and was received damaged
you must contact us within
7 days of receipt.
jakhu studio quality guarantee only
covers manufacturing defects.
jakhu studio can not be held
responsible for defects due to:
Failure or damage caused by improper
use or carelessness. Esthetic changes,
defects and damage due to normal wear
and tear and aging.
jakhu studio cannot guarantee that
all items displayed at jakhutudio.com
are in stock by the time of your order.
In case an item of your order
is being out of stock,
we will contact you by phone or e-mail.
jakhu studio cannot guarantee
that the content of jakhustudio.com is
at all time free of inaccuracies or
typographical errors, and up-to-date.
jakhu studio is allowed to, at any time,
change the site’s content and items
available in the product range. Errors
may occur, even though jakhu studio
always strive to display the correct
texts, images and pricing on the site.
In case of you being charged the wrong
amount when shopping at jakhustudio.com
we will give you the option of placing a
new order with the correct price
or canceling your order.
If we can not get in touch with you,
we will cancel your order automatically.
jakhu studio cannot be held responsible
for any damage caused from using the
siteor from not being able to use
the site. A problem-free, uninterrupted
and secure access to the site
can not be guaranteed by jakhu studio.
Copyright permission notice
The copyright in the documents
(including, without limitation,
the trademarks of jakhu studio,
logos, graphics, photos, text, design,
icons, images data and software)
provided in this website are owned by
or licensed to jakhu studio.
You are authorized to use material from
jakhustudio.com only for personal,
You may download, print and store copies
of this material for your own personal,
provided this copyright permission
notice is included in all such copies.
You may not charge anyone for use of
the material and you may not publish,
retransmit or otherwise distribute
the material to others, without prior
written consent from jakhu studio.
You may not modify the material
in any way, without prior written
permission from jakhu studio.
Except as expressly stated in this
legal notice, no rights or licenses
to the material, or any portion
thereof, shall be granted or implied.
When shopping at jakhustudio.com some
of your personal information will be
saved in order to carry out your
purchase. jakhu studio treats all
personal information confidential.
You have the right to request access to
your data and if any information is
incorrect, you can get this changed
to enhance your shopping experience.
Cookies are used in order to improve
your experience of the site.
In addition to use for statistical
purposes, cookies identifies your
computer and allows the site to
recall your personal settings.
Cookies are also used
for statistical purposes.
By browsing jakhustudio.com
The latest update of the Terms and
Conditions of jakhustudio.com
was made in feb, 2019.