Terms and conditions
 

 

THIS WEBSITE IS MANAGED BY JAKHU STUDIO.

FOLLOWING TERMS APPLY TO ALL USERS OF JAKHUSTUDIO.COM. 

THE TERMS ARE VALID FOR ALL FUTURE TRANSACTIONS

BETWEEN YOU AND JAKHUSTUDIO.COM.

THESE TERMS AND CONDITIONS APPLY TO SALES OF JEWELLERY OR

OTHER PRODUCTS BY JAKHU STUDIO TO PRIVATE INDIVIDUALS.

jakhustudio.com is directed exclusively

to private individuals.

JAKHU STUDIO RESERVE THE RIGHT TO REVISE

THESE TERMS AND CONDITIONS.

 

Shipping information
 

 

Free Shipping jakhu studio

offers free standard delivery on all orders placed within

the uk. For all other customers free shipping is

offered on all orders above 200EUR/250USD/200GBP.

Orders below this level will be charged

a shipping fee at checkout.

Orders  placed outside Sweden will be shipped with UPS

Express with estimated

delivery time 2-3 business days.

Please note that delivery to rural addresses can

result in longer delivery times.

 

Insurance

 

Each purchase is insured by jakhu studio

during the time in transit

until it is delivered to you. 

Signature upon delivery is required for all orders.

The responsibility passes to you when the delivery is signed.

 

Payment information
 

 

We accept all major credit cards,

Paypal as possible methods of payment.

jakhu studio do not charge your credit card

until the date of the shipment,

meaning when the package is dispatched.

However,  the order amount will be captured

from your account immediately

by the time you place your order.

 

Credit card

The following credit cards are accepted by jakhu studio:

Visa, Mastercard and American Express.

Payment is debited from your account as soon as

you place the order but will be charged on the

day of shipment

 

PayPal

You can pay with your already registered PayPal account.

PayPal is the preferred way to pay online due to its safety

and speed. Paypal stores your card and bank information,

enabling you to pay without sharing your payment

details with jakhu studio.

 

 

Returns and exchanges
 

 

jakhu studio accept exchanges and returns of orders

within 14 days following  the delivery of your order:

any unwanted items must be shipped/postmarked

within 14 days of receipt. You must return

the items in unused condition. 

jakhu studio will only accept returns if labels

and original packaging are fully intact. 

jakhu studio is not responsible for the items

during shipment  back to the jakhu studio office.

The return shipping fee is carried by the customer.

If you should wish to return  or exchange an  item,

you must request a return authorization

by contacting us at customerservice@jakhustudio.com

and within 14 days following the delivery of your order.

State your order number and the name of the item

you wish to return. 

Once you have received a confirmation from us,

please send the package to the address below.  

we do not offer return on bespoke  products. 


 

Return address
 

 

jakhu studio

23-25 Arcola street

Unit d _ Studio 2

e8 2dj  london (uk)
 


 

Exchanges
 

 

Purchased items are only exchangeable into a different

size  or color upon receipt of returned merchandise

and  are based on stock availability.

Exchanges are shipped to you free of charge.

Should you be interested in a different item,

please return your item/s to jakhu studio and

simply purchase the new piece

separately at jakhustudio.com.

we cannot offer exchange on bespoke orders.


 

Receiving a refund
 

 

Your refund will be credited to the original

purchaser’s credit card. jakhu studio will issue

a full refund if the complete order is returned.

Please note that jakhu studio will not

refund the return shipping fee.

In case we receive a written notice and proof of

return within 14 days upon arrival,

jakhu studio will issue a refund latest on day 14.

In case we have not received a written proof of a return,

we will allow 30 days to issue a refund.

 

care INSTRUCTIONS

 

ALL JAKHU STUDIO JEWELLERY IS HANDCRAFTED IN PERU

USING local peruvian SILVER 950.

SILVER OXIDIZE OVER TIME WHEN BEING EXPOSED TO AIR

AND SUBSTANCES FROM YOUR SKIN.

REMOVE YOUR JEWELLERY WHEN APPLYING

PERFUME  AND COSMETICS.

TO PREVENT THE JEWELLERY FROM OXIDIZING  WE RECOMMEND

YOU TO KEEP THE PIECE IN THE ACCOMPANYING DUST BAG

WHEN NOT WEARING AND STORE IT  AT A PLAVE AWAY FROM

NATURAL DAYLIGHT AND ANY KIND OF DAMP OR HEAT.

SILVER IS A "SOFT" METAL, SO SCRATCHES AND

SMALL BULKS ARE CONSIDERED JUST A SIGN OF NORMAL

WEAR AND TEAR. SILVER JEWELLERY CAN BE CLEANED

IN WARM SOAPY WATER.

RUB YOUR JEWELLERY WITH A GREEN SCOURER

(RE-POLISHING BY HAND IN ONE DIRECTION)

TO REMOVE SURFACE STAIN / MARKS AND

TO RESTORE SHEEN LOST OVERTIME

 

jakhu studio quality guarantee
 

 

If you receive an item classified as faulty and

was received damaged you must contact us

within 7 days of receipt.

jakhu studio  quality guarantee only cover

manufacturing defects.

jakhu studio can not be held responsible

for defects due to: Failure or damage caused by  improper

use or carelessness. Esthetic changes,  defects

and damage due to normal wear and tear and aging

 

Disclaimer
 

 

jakhu studio cannot guarantee that all items

displayed at jakhutudio.com are in stock by

the time of your order. In case an item of  your order

is being out of stock, we will contact you by phone or e-mail.

jakhu studio cannot guarantee that the content of

jakhustudio.com is at all time free of inaccuracies or

typographical errors, and up-to-date.

jakhu studio is allowed to, at any time, change the site’s

content and items available in the product range.

Errors may occur, even though jakhu studio always  strive

to  display the correct texts,  images and pricing on the

site and web shop. In case of you being  charged the  wrong

amount when shopping from jakhustudio.com,

we will give you the option of placing a new order with

the correct price or canceling your order.

If we can not get in touch with you, 

we will cancel your order automatically. 

jakhu studio cannot be held responsible for

any damage caused from using the site or from not

being able to use the site. A problem-free, 

uninterrupted and secure access to the site

can not be guaranteed by jakhu studio.
 


 

Copyright permission notice
 

 

The copyright in the documents (including, without

limitation, the trademarks of jakhu studio, logos, graphics,

photos, text,  design, icons, images data and software)

provided in this website are owned by or licensed

to jakhu studio and its affiliates.

You are authorized to use material from jakhustudio.com

only for personal, non-commercial use.

You may download, print and  store copies of this material

for your own personal, non-commercial use,

provided this copyright permission notice is included in all

such copies. You may not charge anyone for use of

the material and you may not publish, retransmit or

otherwise distribute the material to others, without prior

written consent from jakhu studio. You may not modify

the material in  any way, without prior written permission

from jakhu studio. Except as expressly stated in this

legal notice, no rights or licenses to the material, 

or any portion thereof, shall be granted or implied.


 

Personal information
 

 

When shopping at jakhustudio.com some of your personal

information will be saved, in order to carry out

your purchase. jakhu studio treats all

personal information confidential.

You have the right to request access

to your data, and if any information is incorrect,

you can get this changed or deleted. jakhu studio may

also use cookies to enhance your shopping experience.
 


 

Cookies
 

 

Cookies are used in order to improve your experience of

the site. In addition to use for statistical purposes, cookies

identifies your computer and allows the site to recall your

personal settings. Cookies are also used

for statistical purposes. By browsing jakhustudio.com

you consent to the use of cookies.
 


 

The latest update of the Terms and Conditions

of jakhustudio.com was made in May, 2018.