Terms and conditions
 

 

THIS WEBSITE IS MANAGED BY

JAKHU STUDIo

FOLLOWING TERMS APPLY TO ALL USERS

OF JAKHUSTUDIO.COM

THE TERMS ARE VALID FOR ALL FUTURE

TRANSACTIONS BETWEEN YOU AND

JAKHUSTUDIO.COM

THESE TERMS AND CONDITIONS APPLY

TO SALES OF JEWELLERY OR OTHER

PRODUCTS BY JAKHU STUDIO TO

PRIVATE INDIVIDUALS

jakhustudio.com is

directed exclusively to

private individuals

JAKHU STUDIO RESERVE THE RIGHT TO

REVISE THESE TERMS AND CONDITIONS

 

Shipping information
 

 

All orders are custom packaged

with special care to ensure

the safety of your purchase

Unless specified otherwise

all orders are shipped via

royal mail

Free Shipping on orders above

200GBP and placed within the uk

uk

rm Tracked 48-Signature

2-3 working days

europe

rm international-Tracked

3-5 working days

worldwide

7 working days

check the tarif at check out

JAKHU STUDIO IS NOT RESPONSIBLE FOR

ANY DUTIES, TAXES OR OTHER FEES THAT

MAY BE ASSESSED ON INTERNATIONAL

SHIPMENTS

Please note that delivery to rural

addresses can result in longer

delivery times

delivery delays may occur due to

COVID-19

 

Insurance

 

Each purchase is insured by

jakhu studio during the time in

transit until it is delivered to you

Signature upon delivery is required

for all orders The responsibility

passes to you when the delivery

is signed

 

Payment information
 

 

We accept all major credit cards

(Visa, Mastercard and Amex)

and Paypal as methods of payment

 

 Returns and exchanges
 

 

jakhu studio accept exchanges

and returns of orders within 14 days

following the delivery of your order

we do not offer return on

bespoke products

You must return the items

in unused condition

please contact us at

customerservice@jakhustudio.com

within 14 days following the delivery

of your order

jakhu studio is not responsible

for the items during shipment back

to the jakhu studio office

The return shipping fee is carried

by the customer


 Return address
 

 

jakhu studio

23-25 Arcola street

Unit d  Studio 2

e8 2dj  london (uk)
 


 

Exchanges
 

 

Purchased items are only

exchangeable into a different size

upon receipt of returned

merchandise and are based on stock

availability

if you are interested in a different

piece, please return your item

to jakhu studio

and simply purchase the new piece

separately at jakhustudio.com

we cannot offer exchange on

bespoke orders


 

Receiving a refund
 

 

Your refund will be credited to the

original purchaser’s credit card

jakhu studio will refund you

if the item is returned and

when we received it physically

Please note that jakhu studio will

not refund the return shipping fee

 

care INSTRUCTIONS

 

JAKHU STUDIO JEWELLERY IS

HANDCRAFTED IN PERU USING locally

sourced SILVER

OUR JEWELLERY IS CHEMICAL-FREE

SO IT WILL OXIDIZE RAPIDLY

ON EXPOSURE TO AIR OVER TIME

REMOVE YOUR JEWELLERY WHEN

APPLYING PERFUME AND COSMETICS

TO PREVENT THE JEWELLERY FROM

OXIDIZINg WE RECOMMEND YOU TO KEEP

THE PIECE IN THE DUST BAG

WHEN NOT WEARING AND STORE IT AT

A PLAcE AWAY FROM NATURAL DAYLIGHT

AND ANY KIND OF DAMP OR HEAT

TO RESTORE SHEEN LOST OVERTIMe

RUB YOUR JEWELLERY WITH A GREEN

SCOURER RE-POLISHING BY HAND

IN ONE DIRECTION

TO REMOVE SURFACE STAINS and MARKS

SILVER IS A "SOFT" METAL, SCRATCHES

AND SMALL DENTS ARE CONSIDERED

SIGNS OF NORMAL WEAR

PICKLING IS A PROCESS THAT REMOVES

OXIDATION AND gives

the WHITE-MATT FINISH

NATURAL PICKLE METHOD TECHNIQUES

CAN BE FOUND EASILY oN INTERNET


IF YOU HAVE any QUESTIONS CONTACT


CUSTOMERSERVICE@JAKHUSTUDIO.COM


 


.jakhu studio quality guarantee
 

 

If you receive an item classified as

faulty and was received damaged

you must contact us within

7 days of receipt

jakhu studio quality guarantee only

covers manufacturing defects

jakhu studio can not be held

responsible for defects due to

Failure or damage caused by

improper use or carelessness

Aesthetic changes defects and

damage due to normal wear

and tear and aging

 

Disclaimer
 

 

jakhu studio cannot guarantee that

all items displayed at the shop

online, are in stock by the time of

your order. In case an item of your

order is being out of stock we will

contact you by phone or e-mail

jakhu studio cannot guarantee

that the content of jakhustudio.com

is free of typography errors

up-to-date jakhu studio is allowed

to, at any time, change the

site’s content and items available in

the product range

Errors may occur, even though

jakhu studio strive to display

the correct texts, images and pricing

on the site. In case of being charged

the wrong amount when shopping

at jakhustudio.com, we will give you

the option of placing a

new order with the correct price

or canceling your order

If we can not get in touch with you

we will cancel your order

automatically

jakhu studio is not responsible

for any damage caused from using

the site or from not being able

to use the site

A problem-free, uninterrupted

and secure access to the site

can not be guaranteed by

jakhu studio


 

Copyright permission notice
 

 

The copyright in the documents

(including, without limitation

the trademarks of jakhu studio

logos, graphics, photos, text,  design

icons, images data and software)

provided in this website are owned

byor licensed to jakhu studio

You are authorized to use material

from jakhustudio.com only for

personal non-commercial use

You may download, print and store

copies of this material for your own

personal non-commercial use

provided this copyright permission

notice is included in all such copies

You may not charge anyone for use of

the material and you may not publish

retransmit or otherwise distribute

the material to others, without

prior written consent from

jakhu studio- You may not modify

the material in any way,

without prior written

permission from jakhu studio

Except as expressly stated in this

legal notice


 

Personal information
 

 

When shopping at jakhustudio.com

some of your personal information

will be saved in order to carry out

your purchase

jakhu studio treats all

personal information confidentially

You have the right to request access

to your data and if any information is

incorrect, you can get this changed

or deleted

jakhu studio may also use cookies

to enhance your shopping experience
 


 

Cookies
 

 

Cookies are used in order to improve

your experience of the site

In addition to use for statistical

purposes, cookies identifies your

computer and allows the site to

recall your personal settings

Cookies are also used

for statistical purposes

By browsing jakhustudio.com

you consent to the use of cookies
 


 

The latest update of the Terms and

Conditions of jakhustudio.com

was made in march, 2021