Terms and conditions
 

 

THIS WEBSITE IS MANAGED BY JAKHU STUDIO.

FOLLOWING TERMS APPLY TO ALL USERS OF

JAKHUSTUDIO.COM

THE TERMS ARE VALID FOR ALL FUTURE

TRANSACTIONS BETWEEN YOU AND

JAKHUSTUDIO.COM.

THESE TERMS AND CONDITIONS APPLY TO

SALES OF JEWELLERY OR OTHER PRODUCTS

BY JAKHU STUDIO TO PRIVATE INDIVIDUALS.

jakhustudio.com is directed exclusively

to private individuals.

JAKHU STUDIO RESERVE THE RIGHT TO REVISE

THESE TERMS AND CONDITIONS.

 

Shipping information
 

 

Free Shipping on orders

above 200GBP/200EUR/250USD

and placed within the uk.

Orders placed outside the uk will

be will charged a shipping fee

at checkout.

estimated delivery time 2-5 business

days.

Please note that delivery to rural

addresses can result in longer

delivery times.

 

Insurance

 

Each purchase is insured by jakhu studio

during the time in transit until it is

delivered to you. Signature upon

delivery is required for all orders.

The responsibility passes to you

when the delivery is signed.

 

Payment information
 

 

We accept all major credit cards,

Paypal as possible methods of payment.

jakhu studio do not charge your

credit card until the date of the

shipment, meaning when the package

is dispatched. However, the order amount

will be captured from your account

by the time you place your order.

 

Credit card

The following credit cards are

accepted by jakhu studio:

Visa, Mastercard and American Express.

 

PayPal

You can pay with your already registered

PayPal account.PayPal is the

preferred way to pay online due to

its safety and speed. Paypal stores your

card and bank information,

enabling you to pay without sharing

your payment details with jakhu studio.

 

 

Returns and exchanges
 

 

jakhu studio accept exchanges

and returns of orders within 14 days

following the delivery of your order.

we do not offer return on

bespoke products.

any unwanted items must be shipped

within 14 days of receipt. You must

return the items in unused condition.

jakhu studio will only accept returns

if labels and original packaging

are fully intact.

jakhu studio is not responsible

for the items during shipment back to

the jakhu studio office.

The return shipping fee is carried

by the customer.

If you should wish to return or

exchange an item, you must request a

return authorization by contacting us at

customerservice@jakhustudio.com

and within 14 days following the delivery

of your order. State your order number

and the name of the item.

Once you have received a confirmation

from us,please send the package

to the address below.


 

Return address
 

 

jakhu studio

23-25 Arcola street

Unit d  Studio 2

e8 2dj  london (uk)
 


 

Exchanges
 

 

Purchased items are only

exchangeable into a different size.

upon receipt of returned merchandise

and are based on stock availability.

Exchanges are shipped on the same basis.

if you are interested in a different item,

please return your item to jakhu studio

and simply purchase the new piece

separately at jakhustudio.com.

we cannot offer exchange on

bespoke orders.


 

Receiving a refund
 

 

Your refund will be credited to the

original purchaser’s credit card.

jakhu studio will issue a full refund

if the complete order is returned.

Please note that jakhu studio will not

refund the return shipping fee.

In case we receive a written notice

and proof of return within 14 days

upon arrival,jakhu studio will issue

a refund latest on day 14.

In case we have not received a written

proof of a return,we will allow 30 days

to issue a refund.

 

care INSTRUCTIONS

 

JAKHU STUDIO JEWELLERY IS HANDCRAFTED

IN PERU USING locally sourced SILVER.

OUR JEWELLERY IS CHEMICAL-FREE,

SO IT WILL OXIDIZE RAPIDLY

ON EXPOSURE TO AIR OVER TIME.

REMOVE YOUR JEWELLERY WHEN

APPLYING PERFUME  AND COSMETICS.

TO PREVENT THE JEWELLERY FROM OXIDIZING

WE RECOMMEND YOU TO KEEP THE PIECE IN

THE ACCOMPANYING DUST BAG

WHEN NOT WEARING AND STORE IT AT A PLAcE

AWAY FROM NATURAL DAYLIGHT AND ANY KIND

OF DAMP OR HEAT.

TO RESTORE SHEEN LOST OVERTIMe,

RUB YOUR JEWELLERY WITH A GREEN SCOURER,

RE-POLISHING BY HAND IN ONE DIRECTION,

TO REMOVE SURFACE STAINS and MARKS.

SILVER IS A "SOFT" METAL, SCRATCHES AND

SMALL DENTS ARE CONSIDERED SIGNS

OF NORMAL WEAR.

 

jakhu studio quality guarantee
 

 

If you receive an item classified as

faulty and was received damaged

you must contact us within

7 days of receipt.

jakhu studio quality guarantee only

covers manufacturing defects.

jakhu studio can not be held

responsible for defects due to:

Failure or damage caused by improper

use or carelessness. Esthetic changes,

defects and damage due to normal wear

and tear and aging.

 

Disclaimer
 

 

jakhu studio cannot guarantee that

all items displayed at jakhutudio.com

are in stock by the time of your order.

In case an item of  your order

is being out of stock,

we will contact you by phone or e-mail.

jakhu studio cannot guarantee

that the content of jakhustudio.com is

at all time free of inaccuracies or

typographical errors, and up-to-date.

jakhu studio is allowed to, at any time,

change the site’s content and items

available in the product range. Errors

may occur, even though jakhu studio

always strive to display the correct

texts, images and pricing on the site.

In case of you being charged the wrong

amount when shopping at jakhustudio.com

we will give you the option of placing a

new order with the correct price

or canceling your order.

If we can not get in touch with you,

we will cancel your order automatically.

jakhu studio cannot be held responsible

for any damage caused from using the

siteor from not being able to use

the site. A problem-free, uninterrupted

and secure access to the site

can not be guaranteed by jakhu studio.
 


 

Copyright permission notice
 

 

The copyright in the documents

(including, without limitation,

the trademarks of jakhu studio,

logos, graphics, photos, text,  design,

icons, images data and software)

provided in this website are owned by

or licensed to jakhu studio.

You are authorized to use material from

jakhustudio.com only for personal,

non-commercial use.

You may download, print and store copies

of this material for your own personal,

non-commercial use,

provided this copyright permission

notice is included in all such copies.

You may not charge anyone for use of

the material and you may not publish,

retransmit or otherwise distribute

the material to others, without prior

written consent from jakhu studio.

You may not modify the material

in any way, without prior written

permission from jakhu studio.

Except as expressly stated in this

legal notice, no rights or licenses

to the material, or any portion

thereof, shall be granted or implied.


 

Personal information
 

 

When shopping at jakhustudio.com some

of your personal information will be

saved in order to carry out your

purchase. jakhu studio treats all

personal information confidential.

You have the right to request access to

your data and if any information is

incorrect, you can get this changed

or deleted.

jakhu studio may also use cookies

to enhance your shopping experience.
 


 

Cookies
 

 

Cookies are used in order to improve

your experience of the site.

In addition to use for statistical

purposes, cookies identifies your

computer and allows the site to

recall your personal settings.

Cookies are also used

for statistical purposes.

By browsing jakhustudio.com

you consent to the use of cookies.
 


 

The latest update of the Terms and

Conditions of jakhustudio.com

was made in feb, 2019.