Terms and conditions
THIS WEBSITE IS MANAGED BY
JAKHU STUDIo
FOLLOWING TERMS APPLY TO ALL USERS
OF JAKHUSTUDIO.COM
THE TERMS ARE VALID FOR ALL FUTURE
TRANSACTIONS BETWEEN YOU AND
JAKHUSTUDIO.COM
THESE TERMS AND CONDITIONS APPLY
TO SALES OF JEWELLERY OR OTHER
PRODUCTS BY JAKHU STUDIO TO
PRIVATE INDIVIDUALS
jakhustudio.com is
directed exclusively to
private individuals
JAKHU STUDIO RESERVE THE RIGHT TO
REVISE THESE TERMS AND CONDITIONS
Shipping information
All orders are custom packaged
with special care to ensure
the safety of your purchase
Unless specified otherwise
all orders are shipped via
royal mail
Free Shipping on orders above
200GBP and placed within the uk
uk
rm Tracked 48-Signature
2-3 working days
europe
rm international-Tracked
3-5 working days
worldwide
7 working days
check the tarif at check out
JAKHU STUDIO IS NOT RESPONSIBLE FOR
ANY DUTIES, TAXES OR OTHER FEES THAT
MAY BE ASSESSED ON INTERNATIONAL
SHIPMENTS
Please note that delivery to rural
addresses can result in longer
delivery times
delivery delays may occur due to
COVID-19
Insurance
Each purchase is insured by
jakhu studio during the time in
transit until it is delivered to you
Signature upon delivery is required
for all orders The responsibility
passes to you when the delivery
is signed
Payment information
We accept all major credit cards
(Visa, Mastercard and Amex)
and Paypal as methods of payment
Returns and exchanges
jakhu studio accept exchanges
and returns of orders within 14 days
following the delivery of your order
we do not offer return on
bespoke products
You must return the items
in unused condition
please contact us at
customerservice@jakhustudio.com
within 14 days following the delivery
of your order
jakhu studio is not responsible
for the items during shipment back
to the jakhu studio office
The return shipping fee is carried
by the customer
Return address
jakhu studio
23-25 Arcola street
Unit d Studio 2
e8 2dj london (uk)
Exchanges
Purchased items are only
exchangeable into a different size
upon receipt of returned
merchandise and are based on stock
availability
if you are interested in a different
piece, please return your item
to jakhu studio
and simply purchase the new piece
separately at jakhustudio.com
we cannot offer exchange on
bespoke orders
Receiving a refund
Your refund will be credited to the
original purchaser’s credit card
jakhu studio will refund you
if the item is returned and
when we received it physically
Please note that jakhu studio will
not refund the return shipping fee
care INSTRUCTIONS
JAKHU STUDIO JEWELLERY IS
HANDCRAFTED IN PERU USING locally
sourced SILVER
OUR JEWELLERY IS CHEMICAL-FREE
SO IT WILL OXIDIZE RAPIDLY
ON EXPOSURE TO AIR OVER TIME
REMOVE YOUR JEWELLERY WHEN
APPLYING PERFUME AND COSMETICS
TO PREVENT THE JEWELLERY FROM
OXIDIZINg WE RECOMMEND YOU TO KEEP
THE PIECE IN THE DUST BAG
WHEN NOT WEARING AND STORE IT AT
A PLAcE AWAY FROM NATURAL DAYLIGHT
AND ANY KIND OF DAMP OR HEAT
TO RESTORE SHEEN LOST OVERTIMe
RUB YOUR JEWELLERY WITH A GREEN
SCOURER RE-POLISHING BY HAND
IN ONE DIRECTION
TO REMOVE SURFACE STAINS and MARKS
SILVER IS A "SOFT" METAL, SCRATCHES
AND SMALL DENTS ARE CONSIDERED
SIGNS OF NORMAL WEAR
PICKLING IS A PROCESS THAT REMOVES
OXIDATION AND gives
the WHITE-MATT FINISH
NATURAL PICKLE METHOD TECHNIQUES
CAN BE FOUND EASILY oN INTERNET
IF YOU HAVE any QUESTIONS CONTACT
.jakhu studio quality guarantee
If you receive an item classified as
faulty and was received damaged
you must contact us within
7 days of receipt
jakhu studio quality guarantee only
covers manufacturing defects
jakhu studio can not be held
responsible for defects due to
Failure or damage caused by
improper use or carelessness
Aesthetic changes defects and
damage due to normal wear
and tear and aging
Disclaimer
jakhu studio cannot guarantee that
all items displayed at the shop
online, are in stock by the time of
your order. In case an item of your
order is being out of stock we will
contact you by phone or e-mail
jakhu studio cannot guarantee
that the content of jakhustudio.com
is free of typography errors
up-to-date jakhu studio is allowed
to, at any time, change the
site’s content and items available in
the product range
Errors may occur, even though
jakhu studio strive to display
the correct texts, images and pricing
on the site. In case of being charged
the wrong amount when shopping
at jakhustudio.com, we will give you
the option of placing a
new order with the correct price
or canceling your order
If we can not get in touch with you
we will cancel your order
automatically
jakhu studio is not responsible
for any damage caused from using
the site or from not being able
to use the site
A problem-free, uninterrupted
and secure access to the site
can not be guaranteed by
jakhu studio
Copyright permission notice
The copyright in the documents
(including, without limitation
the trademarks of jakhu studio
logos, graphics, photos, text, design
icons, images data and software)
provided in this website are owned
byor licensed to jakhu studio
You are authorized to use material
from jakhustudio.com only for
personal non-commercial use
You may download, print and store
copies of this material for your own
personal non-commercial use
provided this copyright permission
notice is included in all such copies
You may not charge anyone for use of
the material and you may not publish
retransmit or otherwise distribute
the material to others, without
prior written consent from
jakhu studio- You may not modify
the material in any way,
without prior written
permission from jakhu studio
Except as expressly stated in this
legal notice
Personal information
When shopping at jakhustudio.com
some of your personal information
will be saved in order to carry out
your purchase
jakhu studio treats all
personal information confidentially
You have the right to request access
to your data and if any information is
incorrect, you can get this changed
or deleted
jakhu studio may also use cookies
to enhance your shopping experience
Cookies
Cookies are used in order to improve
your experience of the site
In addition to use for statistical
purposes, cookies identifies your
computer and allows the site to
recall your personal settings
Cookies are also used
for statistical purposes
By browsing jakhustudio.com
you consent to the use of cookies
The latest update of the Terms and
Conditions of jakhustudio.com
was made in march, 2021