Terms and conditions
THIS WEBSITE IS MANAGED BY JAKHU STUDIO.
FOLLOWING TERMS APPLY TO ALL USERS OF JAKHUSTUDIO.COM.
THE TERMS ARE VALID FOR ALL FUTURE TRANSACTIONS
BETWEEN YOU AND JAKHUSTUDIO.COM.
THESE TERMS AND CONDITIONS APPLY TO SALES OF JEWELLERY OR
OTHER PRODUCTS BY JAKHU STUDIO TO PRIVATE INDIVIDUALS.
jakhustudio.com is directed exclusively
to private individuals.
JAKHU STUDIO RESERVE THE RIGHT TO REVISE
THESE TERMS AND CONDITIONS.
Free Shipping jakhu studio
offers free standard delivery on all orders placed within
the uk. For all other customers free shipping is
offered on all orders above 200EUR/250USD/200GBP.
Orders below this level will be charged
a shipping fee at checkout.
Orders placed outside Sweden will be shipped with UPS
Express with estimated
delivery time 2-3 business days.
Please note that delivery to rural addresses can
result in longer delivery times.
Each purchase is insured by jakhu studio
during the time in transit
until it is delivered to you.
Signature upon delivery is required for all orders.
The responsibility passes to you when the delivery is signed.
We accept all major credit cards,
Paypal as possible methods of payment.
jakhu studio do not charge your credit card
until the date of the shipment,
meaning when the package is dispatched.
However, the order amount will be captured
from your account immediately
by the time you place your order.
The following credit cards are accepted by jakhu studio:
Visa, Mastercard and American Express.
Payment is debited from your account as soon as
you place the order but will be charged on the
day of shipment
You can pay with your already registered PayPal account.
PayPal is the preferred way to pay online due to its safety
and speed. Paypal stores your card and bank information,
enabling you to pay without sharing your payment
details with jakhu studio.
Returns and exchanges
jakhu studio accept exchanges and returns of orders
within 14 days following the delivery of your order:
any unwanted items must be shipped/postmarked
within 14 days of receipt. You must return
the items in unused condition.
jakhu studio will only accept returns if labels
and original packaging are fully intact.
jakhu studio is not responsible for the items
during shipment back to the jakhu studio office.
The return shipping fee is carried by the customer.
If you should wish to return or exchange an item,
you must request a return authorization
by contacting us at firstname.lastname@example.org
and within 14 days following the delivery of your order.
State your order number and the name of the item
you wish to return.
Once you have received a confirmation from us,
please send the package to the address below.
we do not offer return on bespoke products.
23-25 Arcola street
Unit d Studio 2
e8 2dj london (uk)
Purchased items are only exchangeable into a different
size or color upon receipt of returned merchandise
and are based on stock availability.
Exchanges are shipped to you free of charge.
Should you be interested in a different item,
please return your item/s to jakhu studio and
simply purchase the new piece
separately at jakhustudio.com.
we cannot offer exchange on bespoke orders.
Receiving a refund
Your refund will be credited to the original
purchaser’s credit card. jakhu studio will issue
a full refund if the complete order is returned.
Please note that jakhu studio will not
refund the return shipping fee.
In case we receive a written notice and proof of
return within 14 days upon arrival,
jakhu studio will issue a refund latest on day 14.
In case we have not received a written proof of a return,
we will allow 30 days to issue a refund.
ALL JAKHU STUDIO JEWELLERY IS HANDCRAFTED IN PERU
USING local peruvian SILVER 950.
SILVER OXIDIZE OVER TIME WHEN BEING EXPOSED TO AIR
AND SUBSTANCES FROM YOUR SKIN.
REMOVE YOUR JEWELLERY WHEN APPLYING
PERFUME AND COSMETICS.
TO PREVENT THE JEWELLERY FROM OXIDIZING WE RECOMMEND
YOU TO KEEP THE PIECE IN THE ACCOMPANYING DUST BAG
WHEN NOT WEARING AND STORE IT AT A PLAVE AWAY FROM
NATURAL DAYLIGHT AND ANY KIND OF DAMP OR HEAT.
SILVER IS A "SOFT" METAL, SO SCRATCHES AND
SMALL BULKS ARE CONSIDERED JUST A SIGN OF NORMAL
WEAR AND TEAR. SILVER JEWELLERY CAN BE CLEANED
IN WARM SOAPY WATER.
RUB YOUR JEWELLERY WITH A GREEN SCOURER
(RE-POLISHING BY HAND IN ONE DIRECTION)
TO REMOVE SURFACE STAIN / MARKS AND
TO RESTORE SHEEN LOST OVERTIME
jakhu studio quality guarantee
If you receive an item classified as faulty and
was received damaged you must contact us
within 7 days of receipt.
jakhu studio quality guarantee only cover
jakhu studio can not be held responsible
for defects due to: Failure or damage caused by improper
use or carelessness. Esthetic changes, defects
and damage due to normal wear and tear and aging
jakhu studio cannot guarantee that all items
displayed at jakhutudio.com are in stock by
the time of your order. In case an item of your order
is being out of stock, we will contact you by phone or e-mail.
jakhu studio cannot guarantee that the content of
jakhustudio.com is at all time free of inaccuracies or
typographical errors, and up-to-date.
jakhu studio is allowed to, at any time, change the site’s
content and items available in the product range.
Errors may occur, even though jakhu studio always strive
to display the correct texts, images and pricing on the
site and web shop. In case of you being charged the wrong
amount when shopping from jakhustudio.com,
we will give you the option of placing a new order with
the correct price or canceling your order.
If we can not get in touch with you,
we will cancel your order automatically.
jakhu studio cannot be held responsible for
any damage caused from using the site or from not
being able to use the site. A problem-free,
uninterrupted and secure access to the site
can not be guaranteed by jakhu studio.
Copyright permission notice
The copyright in the documents (including, without
limitation, the trademarks of jakhu studio, logos, graphics,
photos, text, design, icons, images data and software)
provided in this website are owned by or licensed
to jakhu studio and its affiliates.
You are authorized to use material from jakhustudio.com
only for personal, non-commercial use.
You may download, print and store copies of this material
for your own personal, non-commercial use,
provided this copyright permission notice is included in all
such copies. You may not charge anyone for use of
the material and you may not publish, retransmit or
otherwise distribute the material to others, without prior
written consent from jakhu studio. You may not modify
the material in any way, without prior written permission
from jakhu studio. Except as expressly stated in this
legal notice, no rights or licenses to the material,
or any portion thereof, shall be granted or implied.
When shopping at jakhustudio.com some of your personal
information will be saved, in order to carry out
your purchase. jakhu studio treats all
personal information confidential.
You have the right to request access
to your data, and if any information is incorrect,
you can get this changed or deleted. jakhu studio may
Cookies are used in order to improve your experience of
the site. In addition to use for statistical purposes, cookies
identifies your computer and allows the site to recall your
personal settings. Cookies are also used
for statistical purposes. By browsing jakhustudio.com
The latest update of the Terms and Conditions
of jakhustudio.com was made in May, 2018.